Frequently Asked Questions

 

Is this trip guided?

No, though we do offer guided tours for an extra fee. However, there is a MINIMUM OF 2 PEOPLE to confirm any route so even if you’ve reserved only for yourself you’ll still have other paddlers out on the water with you.

What are your hours?

You can find our hours here and we are open 7 days a week! Please note again that we require a minimum of 2 people booked to confirm a route, so feel free to call us at 615-933-9778 to inquire.

How do I find your building?

We are a MOBILE COMPANY with no brick and mortar location (though we do have a weekend camper). Book with us online and the shuttle will meet you at your the shuttle pick-up location for your trip, which are listed below.

MEETING LOCATIONS - CLICK LOCATION TO DROP A PIN

1 hour Shelby Park to downtown: meet in Downtown Nashville at 2 Victory Rd.

2 hour Near Opryland to Shelby Park: meet at the Shelby Park Nature Center.

Do I need to have a reservation?

While same day bookings are sometimes available, we strongly encourage online reservations to ensure you have a spot. Click here to book your trip now.

I’m new to kayaking, can I go?

Of course! Each of our drivers and river guides are CPR/FIRST AID CERTIFIED and will provide a quick Kayaking 101 and safety demonstration before launching you into the water.

We suggest the 3-mile downtown route if you’re unsure or have beginners or children (over 10) with you.

Is there parking?

If you are meeting us downtown, for 1 hour trip from Shelby Park to Downtown, there is often free parking in Lot R (as long as there are no events going on at Nissan Stadium.)

Shelby Park has plenty of parking, if you are meeting us for the 2 hour trip from Opryland to Shelby Park.

We are not responsible for any parking fees that may occur — please be aware of any no parking signs!

What can I bring?

You can bring items including your phone for pictures along with you but we strongly recommend bringing a DRY BAG for protection from the water. We have several available, if you need to borrow one.

Small coolers will fit on the kayaks and canoes.

Please know that if you leave items in our van, we are not responsible for anything lost or stolen.

For a full list items to bring read our Before You Go page.

Where do I go?

Please note the different meeting locations for each trip listed below. As a rule of thumb, you will meet the shuttle where your paddle is set to end. Arrive at least 15 min before your trip for the shuttle.

1 HOUR FROM SHELBY PARK TO DOWNTOWN NASHVILLE (3 MILES)

MEET DOWNTOWN (NEAR NISSAN STADIUM): view map
The van shuttles you upstream to put you in the water at the Shelby Park boat ramp. You paddle downstream and we take out near the Stadium.

2 HOURS FROM OPRYLAND TO SHELBY PARK IN EAST NASHVILLE (5 MILES)

MEET AT SHELBY PARK (NEAR THE NATURE CENTER): view map
The meeting point for the 5 mile, 2 hour paddle is where your paddle will end, at the Shelby Park boat ramp. The van shuttles you upstream to put you in the water near Opryland. You paddle downstream and we take out at the Shelby Park boat ramp.

When should I arrive?

Arrive at least 20 mins before your scheduled trip. The Shuttle leaves 15 min before your trip and cannot be held for late arrivals.

Will I get wet?

Yes! Please wear comfortable clothing, shoes that can get wet and sun protection (hat, sunscreen, sunglasses, etc.)

If you are going out after the paddle, you may want to bring a change of clothes, especially for your bottom half.

Are pets allowed?

Yes! Make sure they have a leash and a pet life jacket (PFD).

Are the kayaks sit-on-top?

Yes!

What is included?

  • Kayak

  • Paddle

  • Life jacket (to be worn AT ALL TIMES)

  • Shuttle Upriver

  • Release forms if not printed in advance

  • Laminated river maps upon request

  • Safety Demonstration

  • Kayaking Crash Course

All of our drivers are CPR/First Aid certified

Is there an age requirement?

Because this an activity where you will be paddling on a river shared with larger industrial and recreational boats, children under 7 are not allowed and children age 7-10 must be in a tandem kayak with parent/guardian.

How much time should I allow?

The length of the trip depends on how strongly and which direction the wind is blowing, how fast the river current moves, and the amount of recent rainfall. Please add an extra hour onto your trip time for shuttling and loading/unloading of boats

What is your weather policy?

We run rain or shine. We are required to cancel for severe weather (lightning, temperatures above 100℉, etc.) Severe weather cancellations may not be made until the start of the tour – we will notify you if made in advance of the trip. Continue reading for our cancellation policy.

What is your cancellation policy?

We get it- plans change! We understand. However, If you need to cancel your trip or reduce your booking for any reason, you must do so at least 24 hours before your scheduled departure in order to be eligible for a full refund.

Paddlers rescheduling less than 24 hours prior to their scheduled route will be charged a 50% re-booking fee. No-shows will not be refunded whatsoever.

In the very rare event that we need to cancel your journey due to road closures, inclement weather, or any other unforeseen circumstances, we will do our best to reschedule your trip or find a commensurate accommodation.

*Routes and start times subject to change due to road closures, special events, construction etc. We will notify you as soon as the information becomes available.*

Should I tip the driver?

Our drivers definitely appreciate tips! It shows them they did a great job taking care of you by getting you on the river safely and lets them know you enjoyed your experience. 20% is customary.

Can I book a large group?

Yes! Please give us a call at 615-933-9RQV (9778) for more information. Groups of 13+ qualify for a 10% discount.

What is paddling on the Cumberland River like?

The Cumberland River is wide and paddles more like a lake so this is an ACTIVE PADDLE, meaning you will be using your arms most of the time. When the river is low and/or the wind is coming from the S/SE/SW, the paddle can be a bit more strenuous than normal.

There is no shade so bring adequate SUN PROTECTION. We sell sunscreen for $4 and water for $1 if you forget to bring these with you.

The river is a Class 1 flat water commercial waterway so you will likely share the water with barges, riverboats, fishing boats, and other motorized pleasure craft that can create some small wake. Metro Parks and the Army Corps of Engineers require that you wear a life jacket at all times on the Cumberland River.

I have questions/special circumstances, what do I do?

Call us! 615-933-9RQV (9778). We love to put people on the river!

 

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